Shipping & Delivery
Orders are shipped via UPS, USPS, FedEx, or your local courier depending on your shipping address provided. Orders are processed and dispatched from our warehouse within 1-2 business days. In peak periods, please allow for up to 3 business days for dispatch.
All orders are shipped from US, Australia or Shanghai or Zhejiang depending on the proximity of your shipping address and our availability. This allows us to get your items out to you faster.
Standard Delivery (Business Days)
- US: 5-10 Days
- UK: 6-11 Days
- Australia & Canada: 5-10 Days
- Rest of the world: 7-15 Days
- US: 3-5 Days
- UK: 3-5 Days
- Canada: 3-5 Days
We are not responsible for items not received due to incorrect or incomplete shipping address provided. If your package gets lost in transit, we will do everything we can to assist you. However, we are not responsible for packages once proof of delivery is generated.
Note: Due to the current COVID-19 epidemic our couriers may experience delays in shipping and updating of information due to restriction of shipping lines. Important medical supplies such as masks and medical equipments are being prioritised for shipment during this period. Please allow additional an additional 1 week for your order to be delivered after it has been processed. Please be assured that we will monitor all orders until it reaches you smoothly. We thank you for your understanding during this difficult time.